Remove Item, Void Item / Bill

Remove Item, Void Item / Bill

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OPTION 1 : REMOVE ITEM BEFORE SENDING TO KITCHEN


Click Item > click Remove > confirm Ok 

Note : Before the item is sent to the kitchen

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Or, to remove all Items : click Unseat > click Yes

This is to remove all items that has Ordered, but not sent to kitchen. This will not work if there has been any items already sent to kitchen

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OPTION 2 : REMOVE ITEM AFTER SENDING TO KITCHEN


Click Item > click Void > enter Reason > enter Staff Password > confirm Ok 

Void Orders are tracked on the Frontend End Day Reports and Backend

Note : After the item is sent to the kitchen. Reason entered will be saved for the current session, for convenience to reuse reason

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Or, to Void all Items : click Pay > click Void > enter Reason > enter Staff Password > 

Void Orders are tracked on the Frontend End Day Reports and Backend

Note : After the item is sent to the kitchen. Reason entered will be saved for the current session, for convenience to reuse reason

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OPTION 3 : REMOVE ITEM / VOID BILL AFTER BILL CLOSED


Click Order > click Edit Settlement > enter Employee Password > click Refund > enter Reason > 

Void Orders are tracked on the Frontend End Day Reports and Backend

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- END -

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